General Info/FAQ

We want you to have the experience at Wax by Fefe! Please read the following pre-appointment guide.


Be Clean and Dry :- Cleanliness is appreciated, but we ask that clients to please skip applying lotion before waxing. Result are more effective when skin is less oily.   

Be Hairy :- Hair should be at least 1/4 inch in length (which makes it long enough to lay flat on the skin). If the client has been shaving, we recommend waiting at least 3 to 4 weeks after his/her last shave for an appointment to ensure that the hair is long enough. Also, if you have let the hair grow out of control, that is fine! No at-home trimming is required.

Be Menstruation Free Or Not :- Generally , it is best to get a bikini treatment at least one week before or after a client's period. The closer to the actual period, the more sensitive the body becomes and the body's immune system is lowered making it more susceptible to germs and infection. However We understand that sometimes periods come on the most inappropriate times. If you are on your cycle, please wear a new tampon and inform your specialist about your situation before the service begins.  

Be Comfortable:- If possible, wear loose clothing the day of the appointment to prevent irritation in the post- treatment phase. Natural fibers like cotton will allow the skin to breath better.

Be Relaxed :- Reportedly the more relaxed the body is the better the hair removal results will be, deep breathing will ease the discomfort level.


Q: My skin is very oily. Do I need a moisturizer? 

A: Yes, even those with oily skin need a daytime moisturizer with a minimum SPF of 30 and a non-oily nighttime moisturizer. A deficiency of moisture will typically lead to an overproduction of oil, which would worsen your condition. 

Q: I thought that retinol was only available by prescription, and made my skin flake and peel?

A: Retinol is another form of vitamin A. Retinol only causes flaking when used at high percentages. Well-formulated daily use retinol products won't make you peel and can induce dramatic changes in the skin.

Q: Is it necessary to apply a sunscreen product if i do not plan on being outdoors during peek sun hours?

 A: Yes, sun protection should be part of daily regimen for all skin types and conditions. Both UVA and UVB rays are known causes of skin cancer, and although UVB rays may be more prominent during the peak sun hours, UVA rays remain constant year-round, throughout the day, and penetrate glass and most clothing. 

Q: I have started to breakout more as I get older. Should I use the same products to treat the breakouts that a teenager would use?

A: Breakouts are becoming a more common skin challenge in adults, and often caused by hormone fluctuations, menopause or stress, especially in women. As skin ages, hydration decreases; therefore, it is critical to choose products to address adult breakout that are not too drying. This skin condition varies among age groups and should be treated accordingly.


Massage Services 

One of the best parts about getting a massage is that you don't have to do anything other than lay back and relax. In preparation for your massage, there are some things you'll definitely want to avoid to make sure you gain all the benefits of massage therapy.  
1. Drink Water

Hydrate before hand, but alcohol is not recommended. When you get a massage your body moves toxins internally, therefore any ill effects the alcohol has caused may be amplified.”. Your best bet is to be hydrated, and avoid consuming alcohol prior to your massage. 

 2. Avoid Sunbathing

This is tough to avoid while you're on vacation, but experts recommend spending the day-of your massage out of direct sunlight to help prevent sunburn. Sunburn can be very sensitive to touch. The last thing you want to do is have somebody rubbing your sunburn skin.

3. Feeling ill

While you can’t control when your immune system fails you, it’s best to cancel your massage if you're feeling under the weather. If you are sick or have an infection, massage may actually spread the infection to other parts of your body.

 4. Self-groom

There’s no reason to get all gussied up before your massage.  We do not mind about what your hair looks like during your massage. There’s absolutely no need to apologize for not having had a pedicure for a few weeks. Our focus is providing you the best care you deserve. 

5. Shower

While your intentions might be in the right place, a hot shower prior to your massage is actually not recommended. A hot rinse right before your massage can increase your circulation as well and your chances of sweating through the session. Instead, we encourage showering with warm water a few hours before your appointment.